# Unethical Consumer Behavior Following Artificial Intelligence Agent Encounters: The Differential Effect of AI Agent Roles and its Boundary Conditions

> Research article (Journal of Service Research, 2024) · cited 22× · AI/ML

**Wikidata**: [openalex:W4401953744](https://www.wikidata.org/wiki/openalex:W4401953744)  
**Source**: https://4ort.xyz/entity/unethical-consumer-behavior-following-artificial-intelligence-agent-encounters-the-differential-effect-of-ai-agent-roles