# Understanding what the users say in chatbots: A case study for the Vietnamese language

> Research article (Engineering Applications of Artificial Intelligence, 2019) · cited 27× · AI/ML

**Wikidata**: [openalex:W2983070576](https://www.wikidata.org/wiki/openalex:W2983070576)  
**Source**: https://4ort.xyz/entity/understanding-what-the-users-say-in-chatbots-a-case-study-for-the-vietnamese-language