# Understanding the impact of control levels over emotion-aware chatbots

> Research article (Computers in Human Behavior, 2021) · cited 70× · AI/ML

**Wikidata**: [openalex:W3215948649](https://www.wikidata.org/wiki/openalex:W3215948649)  
**Source**: https://4ort.xyz/entity/understanding-the-impact-of-control-levels-over-emotion-aware-chatbots