# Understanding the Emergence of Collaborative Problem-Solving Practices in Enterprise Social Media: The Roles of Social Factors

> Research article (IEEE Access, 2020) · cited 10× · AI/ML

**Wikidata**: [openalex:W3107994138](https://www.wikidata.org/wiki/openalex:W3107994138)  
**Source**: https://4ort.xyz/entity/understanding-the-emergence-of-collaborative-problem-solving-practices-in-enterprise-social-media-the-roles-of-social-fa