# Understanding the attitude and intention to use smartphone chatbots for shopping

> Research article (Technology in Society, 2020) · cited 610× · AI/ML

**Wikidata**: [openalex:W3031856734](https://www.wikidata.org/wiki/openalex:W3031856734)  
**Source**: https://4ort.xyz/entity/understanding-the-attitude-and-intention-to-use-smartphone-chatbots-for-shopping