# Understanding music streaming services via text mining of online customer reviews

> Research article (Electronic Commerce Research and Applications, 2022) · cited 34× · AI/ML

**Wikidata**: [openalex:W4220684944](https://www.wikidata.org/wiki/openalex:W4220684944)  
**Source**: https://4ort.xyz/entity/understanding-music-streaming-services-via-text-mining-of-online-customer-reviews