# Understanding guest retention : an examination of New Zealand accommodation establishments

> 2007 doctoral thesis by Shirley Jean Barnett at Massey University

**Wikidata**: [Q112869753](https://www.wikidata.org/wiki/Q112869753)  
**Source**: https://4ort.xyz/entity/understanding-guest-retention-an-examination-of-new-zealand-accommodation-establishments


## References

1. [Source](http://hdl.handle.net/10179/791)
2. [Source](https://www.massey.ac.nz/massey/expertise/phd-student-profiles/phd-student-profiles_home.cfm)