# Understanding Customers’ Insights Using Attribution Theory: A Text Mining and Rule-Based Machine Learning Two-Step Multifaceted Method

> Research article (Applied Sciences, 2023) · cited 11× · AI/ML

**Wikidata**: [openalex:W4322628690](https://www.wikidata.org/wiki/openalex:W4322628690)  
**Source**: https://4ort.xyz/entity/understanding-customers-insights-using-attribution-theory-a-text-mining-and-rule-based-machine-learning-two-step-multifa