# Understanding customer's meaningful engagement with AI-powered service robots

> Research article (Information Technology and People, 2022) · cited 114× · AI/ML

**Wikidata**: [openalex:W4290461747](https://www.wikidata.org/wiki/openalex:W4290461747)  
**Source**: https://4ort.xyz/entity/understanding-customer-s-meaningful-engagement-with-ai-powered-service-robots