# Understanding Customer Behavior in Multi-Tier Demand Response Management Program

> Research article (IEEE Access, 2015) · cited 50× · AI/ML

**Wikidata**: [openalex:W2214037035](https://www.wikidata.org/wiki/openalex:W2214037035)  
**Source**: https://4ort.xyz/entity/understanding-customer-behavior-in-multi-tier-demand-response-management-program