# Understanding and predicting user dissatisfaction in a neural generative chatbot

> Research article (Proceedings of the 22nd Annual Meeting of the Special Interest Group on Discourse and Dialogue, 2021) · cited 20× · AI/ML

**Wikidata**: [openalex:W3185380220](https://www.wikidata.org/wiki/openalex:W3185380220)  
**Source**: https://4ort.xyz/entity/understanding-and-predicting-user-dissatisfaction-in-a-neural-generative-chatbot