# Understanding and overcoming biases in online review systems

> Research article (Decision Support Systems, 2017) · cited 84× · AI/ML

**Wikidata**: [openalex:W2593622378](https://www.wikidata.org/wiki/openalex:W2593622378)  
**Source**: https://4ort.xyz/entity/understanding-and-overcoming-biases-in-online-review-systems