# Triggered essential reviewing: the effect of technology affordances on service experience evaluations

> Research article (European Journal of Information Systems, 2016) · cited 48× · AI/ML

**Wikidata**: [openalex:W2520185682](https://www.wikidata.org/wiki/openalex:W2520185682)  
**Source**: https://4ort.xyz/entity/triggered-essential-reviewing-the-effect-of-technology-affordances-on-service-experience-evaluations