# Transforming Customer Experience in the Airline Industry: A Comprehensive Analysis of Twitter Sentiments Using Machine Learning and Association Rule Mining

> Research article (Journal of Computer Science and Technology Studies, 2023) · cited 10× · AI/ML

**Wikidata**: [openalex:W4390345874](https://www.wikidata.org/wiki/openalex:W4390345874)  
**Source**: https://4ort.xyz/entity/transforming-customer-experience-in-the-airline-industry-a-comprehensive-analysis-of-twitter-sentiments-using-machine-le