# Transformer based Contextual Model for Sentiment Analysis of Customer Reviews: A Fine-tuned BERT

> Research article (International Journal of Advanced Computer Science and Applications, 2021) · cited 39× · AI/ML

**Wikidata**: [openalex:W4206650881](https://www.wikidata.org/wiki/openalex:W4206650881)  
**Source**: https://4ort.xyz/entity/transformer-based-contextual-model-for-sentiment-analysis-of-customer-reviews-a-fine-tuned-bert