# Transformative service research: a conceptual framework based on consumer's perspective

> Research article (International Journal of Retail & Distribution Management, 2021) · cited 23× · AI/ML

**Wikidata**: [openalex:W3189234303](https://www.wikidata.org/wiki/openalex:W3189234303)  
**Source**: https://4ort.xyz/entity/transformative-service-research-a-conceptual-framework-based-on-consumer-s-perspective