# Transferring emotional capital as coerced discretion: Street‐level bureaucrats reconciling structural deficiencies

> Research article (Public Administration, 2019) · cited 55× · AI/ML

**Wikidata**: [openalex:W2940574505](https://www.wikidata.org/wiki/openalex:W2940574505)  
**Source**: https://4ort.xyz/entity/transferring-emotional-capital-as-coerced-discretion-streetlevel-bureaucrats-reconciling-structural-deficiencies