# Towards societal satisfaction in a fifth generation of quality – the sustainability model

> Research article (Total Quality Management & Business Excellence, 2020) · cited 47× · AI/ML

**Wikidata**: [openalex:W3118106690](https://www.wikidata.org/wiki/openalex:W3118106690)  
**Source**: https://4ort.xyz/entity/towards-societal-satisfaction-in-a-fifth-generation-of-quality-the-sustainability-model