# Towards a holistic view of customer value creation in Lean: A design science approach

> Research article (Cogent Business & Management, 2019) · cited 17× · AI/ML

**Wikidata**: [openalex:W2928565865](https://www.wikidata.org/wiki/openalex:W2928565865)  
**Source**: https://4ort.xyz/entity/towards-a-holistic-view-of-customer-value-creation-in-lean-a-design-science-approach