# Tourist expectations and perception of service providers: a Brazilian perspective

> Research article (Service Business, 2019) · cited 30× · AI/ML

**Wikidata**: [openalex:W2969927668](https://www.wikidata.org/wiki/openalex:W2969927668)  
**Source**: https://4ort.xyz/entity/tourist-expectations-and-perception-of-service-providers-a-brazilian-perspective