# To serve and protect: a typology of service robots and their role in physically safe services

> Research article (Journal of service management, 2022) · cited 38× · AI/ML

**Wikidata**: [openalex:W4207057854](https://www.wikidata.org/wiki/openalex:W4207057854)  
**Source**: https://4ort.xyz/entity/to-serve-and-protect-a-typology-of-service-robots-and-their-role-in-physically-safe-services