# Time to Transfer: Predicting and Evaluating Machine-Human Chatting Handoff

> Research article (Proceedings of the AAAI Conference on Artificial Intelligence, 2021) · cited 11× · AI/ML

**Wikidata**: [openalex:W3113278861](https://www.wikidata.org/wiki/openalex:W3113278861)  
**Source**: https://4ort.xyz/entity/time-to-transfer-predicting-and-evaluating-machine-human-chatting-handoff