# Ticket automation: An insight into current research with applications to multi-level classification scenarios

> Research article (Expert Systems with Applications, 2023) · cited 24× · AI/ML

**Wikidata**: [openalex:W4362664609](https://www.wikidata.org/wiki/openalex:W4362664609)  
**Source**: https://4ort.xyz/entity/ticket-automation-an-insight-into-current-research-with-applications-to-multi-level-classification-scenarios