# The role of social platforms in transforming service ecosystems

> Research article (Journal of Business Research, 2016) · cited 68× · AI/ML

**Wikidata**: [openalex:W2251110209](https://www.wikidata.org/wiki/openalex:W2251110209)  
**Source**: https://4ort.xyz/entity/the-role-of-social-platforms-in-transforming-service-ecosystems