# The role of robots in the service industry: Factors affecting human-robot interactions

> Research article (International Journal of Hospitality Management, 2024) · cited 73× · AI/ML

**Wikidata**: [openalex:W4391074186](https://www.wikidata.org/wiki/openalex:W4391074186)  
**Source**: https://4ort.xyz/entity/the-role-of-robots-in-the-service-industry-factors-affecting-human-robot-interactions