# The role of politeness in human–machine interactions: a systematic literature review and future perspectives

> Research article (Artificial Intelligence Review, 2023) · cited 75× · AI/ML

**Wikidata**: [openalex:W4382202712](https://www.wikidata.org/wiki/openalex:W4382202712)  
**Source**: https://4ort.xyz/entity/the-role-of-politeness-in-humanmachine-interactions-a-systematic-literature-review-and-future-perspectives