# The Role of Linguistic and Prosodic Cues on the Prediction of Self-Reported Satisfaction in Contact Centre Phone Calls

> Research article (Interspeech 2017, 2017) · cited 18× · AI/ML

**Wikidata**: [openalex:W2750485702](https://www.wikidata.org/wiki/openalex:W2750485702)  
**Source**: https://4ort.xyz/entity/the-role-of-linguistic-and-prosodic-cues-on-the-prediction-of-self-reported-satisfaction-in-contact-centre-phone-calls