# The role of expectations in service evaluation: A longitudinal study of a proximity mobile payment service

> Research article (International Journal of Human-Computer Studies, 2016) · cited 71× · AI/ML

**Wikidata**: [openalex:W2521618756](https://www.wikidata.org/wiki/openalex:W2521618756)  
**Source**: https://4ort.xyz/entity/the-role-of-expectations-in-service-evaluation-a-longitudinal-study-of-a-proximity-mobile-payment-service