# The role of design properties and demographic factors in soft usability problems

> Research article (Design Studies, 2016) · cited 16× · AI/ML

**Wikidata**: [openalex:W2369790614](https://www.wikidata.org/wiki/openalex:W2369790614)  
**Source**: https://4ort.xyz/entity/the-role-of-design-properties-and-demographic-factors-in-soft-usability-problems