# The perception of the management and lower-level employees of the impacts of using Robotic Process Automation: the case of a shared services company

> Research article (Procedia Computer Science, 2023) · cited 14× · AI/ML

**Wikidata**: [openalex:W4352978932](https://www.wikidata.org/wiki/openalex:W4352978932)  
**Source**: https://4ort.xyz/entity/the-perception-of-the-management-and-lower-level-employees-of-the-impacts-of-using-robotic-process-automation-the-case-o