# The Operational Value of Social Media Information

> Research article (Production and Operations Management, 2017) · cited 386× · AI/ML

**Wikidata**: [openalex:W3125342939](https://www.wikidata.org/wiki/openalex:W3125342939)  
**Source**: https://4ort.xyz/entity/the-operational-value-of-social-media-information