# The joint effect of online reviews and manager responses in driving company ratings

> Research article (Tourism Management Perspectives, 2024) · cited 12× · AI/ML

**Wikidata**: [openalex:W4390659294](https://www.wikidata.org/wiki/openalex:W4390659294)  
**Source**: https://4ort.xyz/entity/the-joint-effect-of-online-reviews-and-manager-responses-in-driving-company-ratings