# The influence of hospital image and service quality on patients’ satisfaction and loyalty

> Research article (Management Science Letters, 2019) · cited 144× · AI/ML

**Wikidata**: [openalex:W2920794878](https://www.wikidata.org/wiki/openalex:W2920794878)  
**Source**: https://4ort.xyz/entity/the-influence-of-hospital-image-and-service-quality-on-patients-satisfaction-and-loyalty