# The Impact of Sentiment Analysis on Social Media to Assess Customer Satisfaction: Case of Rwanda

> Research article (2019 IEEE 4th International Conference on Big Data Analytics (ICBDA), 2019) · cited 11× · AI/ML

**Wikidata**: [openalex:W2945736730](https://www.wikidata.org/wiki/openalex:W2945736730)  
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