# The impact of self-service technologies – towards an economic decision model and its application at the German Federal Employment Agency

> Research article (Journal of Decision System, 2016) · cited 16× · AI/ML

**Wikidata**: [openalex:W2317553811](https://www.wikidata.org/wiki/openalex:W2317553811)  
**Source**: https://4ort.xyz/entity/the-impact-of-self-service-technologies-towards-an-economic-decision-model-and-its-application-at-the-german-federal-emp