# The future of omnichannel retail: A four-stage Delphi study

> Research article (Technological Forecasting and Social Change, 2018) · cited 229× · AI/ML

**Wikidata**: [openalex:W2791462931](https://www.wikidata.org/wiki/openalex:W2791462931)  
**Source**: https://4ort.xyz/entity/the-future-of-omnichannel-retail-a-four-stage-delphi-study