# The future is now? Consumers' paradoxical expectations of human-like service robots

> Research article (Technological Forecasting and Social Change, 2023) · cited 28× · AI/ML

**Wikidata**: [openalex:W4386947285](https://www.wikidata.org/wiki/openalex:W4386947285)  
**Source**: https://4ort.xyz/entity/the-future-is-now-consumers-paradoxical-expectations-of-human-like-service-robots