# The evolution of the customer delight construct

> Research article (International Journal of Contemporary Hospitality Management, 2017) · cited 51× · AI/ML

**Wikidata**: [openalex:W2768849002](https://www.wikidata.org/wiki/openalex:W2768849002)  
**Source**: https://4ort.xyz/entity/the-evolution-of-the-customer-delight-construct