# The effects of service quality determinants on social networking site-based commerce: the Malaysian customers’ perspective

> Research article (Total Quality Management & Business Excellence, 2017) · cited 10× · AI/ML

**Wikidata**: [openalex:W2753185329](https://www.wikidata.org/wiki/openalex:W2753185329)  
**Source**: https://4ort.xyz/entity/the-effects-of-service-quality-determinants-on-social-networking-site-based-commerce-the-malaysian-customers-perspective