# The effects of appearance personification of service robots on customer decision-making in the product recommendation context

> Research article (Industrial Management & Data Systems, 2022) · cited 17× · AI/ML

**Wikidata**: [openalex:W4309524789](https://www.wikidata.org/wiki/openalex:W4309524789)  
**Source**: https://4ort.xyz/entity/the-effects-of-appearance-personification-of-service-robots-on-customer-decision-making-in-the-product-recommendation-co