# The effect of robot anthropomorphism on revisit intentions after service failure: a moderated serial mediation model

> Research article (Asia Pacific Journal of Marketing and Logistics, 2023) · cited 47× · AI/ML

**Wikidata**: [openalex:W4367682487](https://www.wikidata.org/wiki/openalex:W4367682487)  
**Source**: https://4ort.xyz/entity/the-effect-of-robot-anthropomorphism-on-revisit-intentions-after-service-failure-a-moderated-serial-mediation-model