# The determinants of social CRM entrepreneurship: An institutional perspective

> Research article (Journal of Business Research, 2021) · cited 45× · AI/ML

**Wikidata**: [openalex:W3155489865](https://www.wikidata.org/wiki/openalex:W3155489865)  
**Source**: https://4ort.xyz/entity/the-determinants-of-social-crm-entrepreneurship-an-institutional-perspective