# The bright side of consumers’ opinions of improving reverse logistics decisions: a social media analytic framework

> Research article (International Journal of Logistics Research and Applications, 2020) · cited 37× · AI/ML

**Wikidata**: [openalex:W3110294814](https://www.wikidata.org/wiki/openalex:W3110294814)  
**Source**: https://4ort.xyz/entity/the-bright-side-of-consumers-opinions-of-improving-reverse-logistics-decisions-a-social-media-analytic-framework