# The appropriation of conversational AI in the workplace: A taxonomy of AI chatbot users

> Research article (International Journal of Information Management, 2022) · cited 141× · AI/ML

**Wikidata**: [openalex:W4293434151](https://www.wikidata.org/wiki/openalex:W4293434151)  
**Source**: https://4ort.xyz/entity/the-appropriation-of-conversational-ai-in-the-workplace-a-taxonomy-of-ai-chatbot-users