# The Algorithm and the Crowd: Considering the Materiality of Service Innovation1

> Research article (MIS Quarterly, 2015) · cited 236× · AI/ML

**Wikidata**: [openalex:W1526104818](https://www.wikidata.org/wiki/openalex:W1526104818)  
**Source**: https://4ort.xyz/entity/the-algorithm-and-the-crowd-considering-the-materiality-of-service-innovation1