# Tech Support: Error Unknown

> 2019 video game

**Wikidata**: [Q109906010](https://www.wikidata.org/wiki/Q109906010)  
**Source**: https://4ort.xyz/entity/tech-support-error-unknown

## Summary
Tech Support: Error Unknown is a 2019 casual adventure game developed by Iceberg Interactive, combining simulation and puzzle elements. Players navigate a fictional tech support role, resolving customer issues while uncovering a mysterious narrative. It was released for Windows, macOS, and Linux, offering single-player gameplay in multiple languages.

## Key Facts
- **Release Date**: February 27, 2019.
- **Platforms**: Microsoft Windows, macOS, Linux.
- **Publisher**: Iceberg Interactive.
- **Genres**: Casual game, adventure game, simulation video game.
- **Review Scores**: 67/100 (OpenCritic Top Critic Average), 14% (OpenCritic Critics Recommend) as of 2019.
- **Languages**: English, German, Simplified Chinese.
- **Distribution**: Digital-only via Steam and itch.io.
- **Country of Origin**: Canada.

## FAQs
### Q: What platforms is Tech Support: Error Unknown available on?
A: The game is available on Microsoft Windows, macOS, and Linux, released digitally through Steam and itch.io.

### Q: What type of gameplay does it offer?
A: It is a single-player casual adventure game with simulation and puzzle elements, focusing on a tech support narrative.

### Q: How was the game received critically?
A: The game received mixed reviews, with a 67/100 score from OpenCritic’s Top Critics and a 14% recommendation rate from critics as of 2019.

## Why It Matters
Tech Support: Error Unknown stands out as an indie title that creatively blends mundane tech support scenarios with mystery-driven storytelling. Its simulation of real-world troubleshooting processes offers a unique gaming experience, appealing to players interested in narrative-driven puzzles. As a multi-platform release, it caters to diverse audiences across Windows, macOS, and Linux, contributing to its accessibility. The game’s focus on player choice and problem-solving adds depth to its casual gameplay, distinguishing it in the adventure/simulation genre. While reception was mixed, its concept highlights the potential for games to explore everyday professions in engaging ways.

## Notable For
- **Unique Blend of Genres**: Combines casual gameplay, adventure storytelling, and simulation mechanics.
- **Multi-Platform Indie Release**: Launched on Windows, macOS, and Linux, uncommon for smaller titles.
- **Critical Niche Appeal**: Polarized reviews reflect its experimental approach to simulating technical support scenarios.
- **Digital-Only Distribution**: Exclusively available via Steam and itch.io, reflecting modern indie publishing trends.

## Body
### Release and Platforms
- **Publication Date**: February 27, 2019.
- **Supported Operating Systems**: 
  - Microsoft Windows (since 1985)
  - macOS (since 2001)
  - Linux (since 1991).
- **Digital Stores**: Steam (App ID: 781480), itch.io (ID: 344544).

### Gameplay and Features
- **Game Modes**: Single-player only.
- **Languages**: English, German, Simplified Chinese (verified via Steam data).
- **Genre Classifications**: 
  - Casual game
  - Adventure video game
  - Simulation video game.

### Technical and Reception Details
- **Review Aggregators**: 
  - OpenCritic ID: 7337.
  - Metacritic ID: tech-support-error-unknown.
- **System Requirements**: Available via Can You Run It? (ID: 18585).
- **Awards/Recognition**: Entered in the Independent Games Festival (IGF Entrant ID: tech-support-error-unknown).

### Legacy and Availability
- **Websites**: Official site (https://techsupportgame.com/), Steam page, and itch.io portal.
- **Database Entries**: Listed on PCGamingWiki, HowLongToBeat (ID: 62995), and MobyGames (ID: 152837).
- **Cultural Origin**: Developed in Canada, reflecting its indie gaming industry contributions.

## References

1. Steam
2. OpenCritic
3. Online Games-Datenbank
4. [Source](https://howlongtobeat.com/game.php?id=62995)
5. RAWG
6. GameSpot
7. [Source](https://www.igdb.com/games/tech-support-error-unknown)
8. [Source](http://igf.com/tech-support-error-unknown)
9. [Source](https://pcgamingwiki.com/wiki/Tech_Support%3A_Error_Unknown)
10. [Source](https://adventuregamers.com/games/view/37007)
11. [Source](https://ogdb.eu/index.php?section=title&titleid=51828)
12. [Source](https://lutris.net/games/tech-support-error-unknown)
13. [Source](https://www.systemrequirementslab.com/cyri/requirements/_/18585)
14. [Source](https://www.pcgamesdatabase.de/gameinfo.php?game_id=4536)
15. [Source](https://www.rockpapershotgun.com/game/tech-support-error-unknown/)
16. Q124398839
17. GamesMeter.nl