# Supporting customer-oriented marketing with artificial intelligence: automatically quantifying customer needs from social media

> Research article (Electronic Markets, 2019) · cited 89× · AI/ML

**Wikidata**: [openalex:W2953189907](https://www.wikidata.org/wiki/openalex:W2953189907)  
**Source**: https://4ort.xyz/entity/supporting-customer-oriented-marketing-with-artificial-intelligence-automatically-quantifying-customer-needs-from-social