# Supplier behavior and its impact on customer satisfaction: A new characterization of negotiation behavior

> Research article (Journal of Purchasing and Supply Management, 2018) · cited 25× · AI/ML

**Wikidata**: [openalex:W2791300065](https://www.wikidata.org/wiki/openalex:W2791300065)  
**Source**: https://4ort.xyz/entity/supplier-behavior-and-its-impact-on-customer-satisfaction-a-new-characterization-of-negotiation-behavior