# Studying the consistency of star ratings and the complaints in 1 & 2-star user reviews for top free cross-platform Android and iOS apps

> Research article (Empirical Software Engineering, 2018) · cited 36× · AI/ML

**Wikidata**: [openalex:W2793175118](https://www.wikidata.org/wiki/openalex:W2793175118)  
**Source**: https://4ort.xyz/entity/studying-the-consistency-of-star-ratings-and-the-complaints-in-1-amp-2-star-user-reviews-for-top-free-cross-platform-and