# SoftNER: Mining knowledge graphs from cloud incidents

> Research article (Empirical Software Engineering, 2022) · cited 10× · AI/ML

**Wikidata**: [openalex:W3175979487](https://www.wikidata.org/wiki/openalex:W3175979487)  
**Source**: https://4ort.xyz/entity/softner-mining-knowledge-graphs-from-cloud-incidents